CLIENT SUPPORT WITH FRENCH, ITALIAN OR GERMAN

Náplň práce

Are you fluent in English and one of the following languages: French, German, or Italian? Do you enjoy helping customers and solving problems? If you're customer-oriented and eager to develop your career in an international environment, we'd love to hear from you!

As a Customer Service Representative you will be responsible for:
* Manage your own portfolio of customers and build long-term relationships
* Provide customer support via phone and email, ensuring a high level of service
* Guide customers throughout the entire order-to-cash process
* Assist with order entry, purchase orders, logistics, deliveries, and related inquiries
* Handle customer requests, maintain accurate records, and complete administrative tasks
* Work closely with internal teams to resolve issues and ensure customer satisfaction
* Collect customer feedback and contribute to continuous process improvements
* Proactively identify and resolve customer issues while providing professional advice and support

Contract: 1 year with a possibility of prolongation
Start: immediately
Location: Prague 3

Požadavky

* Fluent ENGLISH min. B2+ in oral and written form
* Knowledge of FRENCH, GERMAN or ITALIAN min. B2
* Experience from corporate environment
* communication skills
* Previous customer service work experience or administration
* Ability to work under pressure

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