IT Service Desk Analyst with Portuguese and Spanish

Grafton Recruitment s.r.o.

Hlavní město Praha

Plný úvazek

Náplň práce

Can you speak fluent Spanish, Portuguese and also English?
Are you interested in the IT field?
Would you like to be a part of a successful company based in Prague?
If so, this might be the right job opportunity for you!
As an IT Service Desk Analyst, your daily responsibilities will be:
- Communication via phone and e-mail with customers/colleagues from South American and EU countries
- Providing support to IT incidents and requests (solving, analyzing, evaluating) and informing users about the resolutions
- Forwarding the completed IT requests to the 2nd level of IT support
- Updating data into the database
- Working with IT service Desk tools on a daily basis
- Cooperating with other departments and colleagues

Požadavky

- Min. High School Education
- Solid command of all three; English (B2) Portuguese (B2), Spanish (B2)
- Interest in the IT field
- Great communication skills
- Analytical mind
- Previous experience in IT support is nice to have
- Open to learning new things

Informace o pozici

Grafton Recruitment s.r.o.
Hlavní město Praha
Obor: Informační technologie, Zákaznický servis,
Plat: Od 42400 CZK do 42400 CZK
Typ pracovního poměru: Plný úvazek
Benefity: * 25 dnů volna * pružná pracovní doba * 13. mzda * stravenky 130 Kč/den od zaměstnatele (celkově 180 kč/den) * Flexipass 500 Kč/měsíc (Sodexo) * plně hrazené kurzy na odborný rozvoj a školení * intenzivní využívání cizích jazyků a kurzy na pracovišti
Místo pracoviště: Praha

Odpovědět na inzerát

IT Service Desk Analyst with Portuguese and Spanish

Náplň práce

Požadavky

Informace o pozici

Grafton Recruitment s.r.o.

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