Solutions Consultant – Sofia, Bulgaria

Náplň práce

Czech Solutions Consultant – Relocate to Sofia, Bulgaria
Full Relocation Package | Office-based Role | Start Your International Career
Are you a Czech speaker ready to take the next step in your career abroad?
Join our international team in Sofia, Bulgaria, as a Solutions Consultant and help global customers get the most out of innovative products and services. This is a fantastic opportunity for ambitious starters who want to build their careers in a dynamic, international environment.

Key Responsibilities
• Deliver professional support for our products and services, maintaining a stellar customer satisfaction rate.
• Master and efficiently utilize CRM software, ticketing systems, and other tools to meet customer needs.
• Engage with customers through multiple channels including phone, email, and chat.
• Resolve inquiries within agreed SLAs, using our knowledge base and established protocols.
• Consistently meet or exceed performance goals for handling time, first-call resolution, and satisfaction scores.
• Collaborate with team members to share best practices and contribute to the knowledge base.

Požadavky

What You’ll Need
• Fluent Czech and English communication skills.
• Strong interpersonal abilities and a customer service mindset.
• Ability to follow structured guides and processes.
• Excellence in active listening and problem-solving.
• Adaptable and quick to learn new processes and technologies.

Nabízíme

Relocation Package
We’ll support you every step of the way:
• Flight ticket to Sofia covered.
• Free temporary accommodation for the first weeks.
• Full administrative assistance with local registration.
• Ongoing support from our relocation team to make your move smooth and stress-free.

What We Offer
• Competitive salary + monthly performance bonuses.
• Paid training and clear career progression paths.
• Full-time employment with relocation support.
• A vibrant, international team culture in the heart of Sofia.
• Health insurance and employee benefits.

Další informace

Why Sofia?
Sofia is a modern, affordable European capital with a lively atmosphere, rich history, and beautiful surroundings. Whether you love culture, city life, or nature, Sofia offers the perfect balance between career growth and lifestyle.

Apply Now
Ready to start your international journey?
Send your English CV today to margon.brink@atleanworld.com and join a team where your Czech language skills and problem-solving talent will make a real impact.

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