Náplň práce
We are looking for multilingual candidates who speak fluent English and Polish with customer service / administrative background.
Your new role will include:
* Taking care of an assigned portfolio of customers
* Handling customer service inquiries and issues via telephone or email
* Advising customers regarding order entry, purchase orders, logistics, delivery, as well as collect customer feedback
* Supporting the customer during the entire order to cash process
* Maintaining and managing relationships with them
* Solving possible issues and giving advice if needed
Contract: 1 year with a possibility of prolongation
Start: immediately / upon agreement
Location: Prague
Požadavky
* Fluent ENGLISH and POLISH in both written and oral form, min. B2+
* Previous working experience from customer service or administration
* Ability to work under pressure
* Strong communication skills
* Ability to work effectively either alone or as part of a team
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