ServiceNow Internal System Developer |ITOM and CMDB|

Náplň práce

A well-established, gradually growing international company that is currently looking for a ServiceNow Developer for ITOM and CMDB.

As a ServiceNow Developer your responsibilities will be:
- Advising other departments on ServiceNow IT operations management best practices assisting with CMDB (configuration management database) processes and best practices validating discovery results and troubleshooting if necessary
- Using best practices daily connected to ITOM and CMDB
- To keep track of the discovery's completion
- Address technological difficulties and barriers in the discovery process by collaborating with internal technical teams.
- Investigating and troubleshooting the technological difficulties
- Management of incidents and accountability for special instances

Požadavky

- We are looking for someone with at around 2-3 years experience
- According to the Czech labour law, you need to hold a valid work permit
- Fluent English (written and spoken B2+)
- Knowledge of ITOM AND CMDB is an absolute must
- Pro-active approach
- Extensive practical experience with optimizing discovery, modifying patterns, and creating patterns as required.
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- Advantage: Expertis to navigate across servers, databases, networks, and operating systems
- Proven infrastructural and problem-solving skills
- Strong communication and negotiation skills.
- Very well-organized with exceptional time-management skills

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