Customer Care with Czech and German
Are you seeking a full time job which consists of customer care of German-speaking clients?
Day to day responsibilities may include, but are not limited to:
- Help customers process their orders and answer questions related to their orders (by phone and email)
- Communicate with customers via live chat
- Receive telephone queries
- Update customer records in our internal system
- Monitor customer feedback to improve the internal processes
What do we expect?
- Fluency in German (C1) and Czech (B2+)
- Excellent communication skills
- Attention to detail
- Eagerness to learn
Odpovědět na inzerát
Informace o pozici
Grafton Recruitment s.r.o.
Hlavní město Praha
Obor: Výroba, průmysl a energetika,
Plat: Od 45000 CZK do 45000 CZK
Typ pracovního poměru: Plný úvazek
Benefity: What do we offer?
- Home office
- Contribution to Life and Pension insurance
- Language Courses
- Meal vouchers
- Multisport Card
- Teambuilding activities
Místo pracoviště: Praha